What Does Responsible Gaming Mean?
Responsible gaming means playing or betting in a way where you always stay in control. Gaming should be a small, enjoyable part of your life — it should never take priority over your family, work, or financial security.
Responsible gaming is a core commitment at okpo. We're more than just a betting platform — we want you to stay happy, healthy, and enjoy your time with us for the long run. That's why we've built a range of tools and guides to help you make the right decisions.
Many people in Bangladesh see online gaming as a form of entertainment — and that's perfectly fine. But for some, it can start taking up more time or money than intended. That's where responsible gaming guidelines come in.
At okpo, we believe a happy and in-control player is our greatest asset. Your well-being always comes before our business.
Core Principles of Responsible Gaming
Follow these simple but important responsible gaming principles on okpo. They'll keep your gaming experience enjoyable every step of the way.
- Set a Budget: Decide in advance how much you're willing to spend on gaming each week or month — and never go beyond that limit.
- Stick to Your Time Limits: Decide how much time you'll spend playing each day and set an alarm to keep yourself on track.
- Don't chase your losses: Accept your losses and move on. Chasing losses by placing bigger bets is a dangerous cycle.
- Don't Play on Impulse: Avoid gaming when you're angry, sad, or stressed. Play with a clear head.
- Don't treat gaming as a source of income: Betting is for entertainment, not income. Always keep that distinction in mind.
- Take a Break: Take regular breaks instead of playing for long stretches at a time. Make time for family and friends.
- Talk to Someone You Trust: Don't hide your gambling from family. Being open about it makes staying in control a lot easier.
Assess Yourself
Answer the questions below honestly to get a clear picture of your gaming habits. There are no right or wrong answers — this is just for you.
Self-Assessment Test
Answer each question below honestly. If you answer "Yes" to more than 3, consider reaching out for support.
Are you spending more than your budget allows on gaming?
Are you chasing losses to win back money you've lost?
Are you lying to family or friends about your gaming?
Is your focus slipping at work or school?
Do you feel restless or irritable when you can't play?
Are you betting with borrowed money or dipping into your savings?
Review Your Results: If you answered yes to 1–2 questions, stay cautious. If you answered yes to 3 or more, Help Center Contact us.
Recognize the Warning Signs of Addiction
If you notice these signs, don't wait — reach out for help. Acknowledging the problem is the first step toward solving it.
Growing Financial Problems
Struggling to pay bills, taking on more debt, or watching your savings run out — this is the most serious warning sign of all.
Relationship Strain
Arguments with family or friends are increasing, and you find yourself pulling away or wanting to be alone.
Impact on Sleep & Health
Staying up late to play, neglecting meals or sleep, and experiencing headaches or fatigue.
Loss of Focus at Work
Finding it hard to focus at work or school, or constantly checking the game in the middle of other tasks?
Emotional Distress
Feeling angry or anxious when you can't play, or feeling guilty and ashamed after playing, are signs worth taking seriously.
Increased Secrecy
Hiding how much you're playing or losing from your family is a serious warning sign.
Okpo's Responsible Gaming Tools
Okpo provides a range of effective tools to help you stay in control. Use them whenever you need.
Set Deposit Limits
Set your own maximum deposit limit — daily, weekly, or monthly. Once you reach that limit, the system will automatically stop you.
Takes Effect ImmediatelySession Time Control
Set a limit on how long you can play in a single session. Once the time is up, the system will remind you to take a break or automatically end the session.
Custom TimerLoss Limit Setting
Set a cap on how much you can lose before you're blocked from playing further. This reduces the risk of chasing losses and losing even more.
Financial ProtectionCooling-Off Period
If you need a short break, you can temporarily suspend your account for anywhere from 24 hours to 30 days. It will reactivate automatically once the period is over.
1 Day – 30 DaysSelf-Exclusion
If you feel you need an extended break, you can request to have your account fully suspended for anywhere between 6 months and 5 years. During this period, you will not receive any promotional communications either.
Long-Term BreakReal-Time Alerts
You'll receive SMS and app notifications once you've hit a set spending amount or time limit. This helps you stay aware and in control.
SMS & App NotificationsAll these tools can be activated from your account settings or Help Center via support. Decreasing your deposit limit takes effect immediately, but increasing it requires a 7-day waiting period.
How Do I Set My Limits?
Set your gaming limits in just a few simple steps.
Log In to Your Account
Log in to your okpo account, then click the profile icon in the top right corner.
Go to "Responsible Gaming" Settings
From the profile menu, select the "Responsible Gaming" option.
Choose the Tool That Works for You
Deposit limit, time limit, loss limit, or cooling-off — choose whichever works for you.
Set an Amount or Time Limit
Enter your amount or time limit and confirm. Changes take effect immediately.
Review Regularly
Review your limits once a month and adjust them as needed.
Where Can You Get Help?
Seeking help outside of okpo is completely normal — and it takes real courage.
okpo Support
Our support team is available 24/7. Help Center Reach out via live chat or email us at support@okpo.im. We'll listen without judgment and do our best to help.
Professional Support
Gaming addiction is a health issue. Seeing a mental health professional or counselor is completely normal. You can also contact the National Mental Health Helpline in Bangladesh.
Family & Friends
Talk openly with the people close to you — they are your greatest source of strength. Hiding a problem only makes it harder to solve.
For urgent mental health support in Bangladesh, contact the National Mental Health Helpline: 16789 (Government-run, free of charge).
Frequently Asked Questions
Find answers to common questions about responsible gaming here.